Payment Policy
Exchange
* SIRINA offers you a 7-day Exchange of jewelry with any other item available on our website if you meet the criteria mentioned below:
a. All Exchanges are welcome within the 7 days period from the day of receipt of product/s, regardless of any reasons or questions asked.
b. The product/s must be in an absolutely
unworn and brand-new condition and must
be returned with the original sealed box
invoice, tags, instruction papers, warranty and
other accessories if any
c. Customized Jewelry /Custom Orders which
includes personalized/engraved products
manufactured/ordered in line with specific
instructions from customer is not eligible for
exchanges
* All loss or damage while return from you is
your responsibility. We will not be liable for
any such incidents. For all self-shipped
returns, we recommend you use a reliable
courier service.
* In case of exchange, the customer will have to pay the difference between the new product
chosen and the valuation of the old product
before dispatch.
* We will contact you as soon as possible or for any further queries please email us at :
sirinajewels@gmail.com